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Terms of Service

These Terms of Service ("Terms") govern your use of this website and your booking of accommodations from Rentals in Vail ("we", "us", "our"). By accessing this site or making a reservation, you agree to these Terms.

1. Reservations and Bookings

A reservation is confirmed only after you complete the booking flow and we (or our payment processor) successfully charge the required amount. We may decline or cancel a reservation at our discretion, including for suspected fraud, misrepresentation, violation of these Terms, or unavailability of the property. Confirmed reservations are subject to the cancellation policy disclosed at the time of booking.

2. Payment, Fees, and Taxes

You agree to pay the total amount disclosed at checkout, including nightly rates, fees, deposits, and applicable taxes. Charges are processed by our payment provider; by providing payment information, you authorize us to charge the amount due. We may place a hold or pre-authorization on your payment method to cover incidentals or damage.

3. Cancellations and Refunds

The cancellation policy that applies to your reservation is the one shown at checkout and on your booking confirmation. Refunds, if any, are issued under that policy and may take several business days to appear on your statement, depending on your payment provider.

4. Guest Conduct and House Rules

By staying at one of our properties, you agree to:

  • Use the property solely for short-term lodging by the registered guests.
  • Comply with house rules, occupancy limits, and any community or HOA regulations.
  • Respect quiet hours and neighbors; no parties or events without prior written approval.
  • Refrain from illegal activity, smoking where prohibited, and any conduct that damages the property or disturbs others.

We may terminate a stay without refund and pursue costs and damages if these rules are violated.

5. Damage, Loss, and Liability

You are responsible for damage to the property or its contents caused during your stay, beyond ordinary wear and tear. We may charge your payment method for repair or replacement costs. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim arising out of or relating to your stay or use of this site is limited to the amount you paid for the reservation in question.

6. Assumption of Risk

Use of pools, hot tubs, kitchens, outdoor areas, equipment, and surrounding amenities is at your own risk. You are responsible for the safety and supervision of any minors or guests in your party.

7. Intellectual Property

All content on this site — including text, images, logos, and design — is owned by or licensed to Rentals in Vail or our service providers and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our written permission.

8. Privacy

Our handling of personal information is described in our Privacy Policy. By using this site or making a booking, you acknowledge that policy.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will take effect when posted; continued use of the site after that point constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms or your reservation:

11. Additional Terms from Rentals in Vail

Terms and Conditions

Rentals In Vail
Terms and Conditions

SMOKING
Is not permitted, and pets are negotiable and are allowed only with management approval. Violation of this policy will result in additional charges to return the property to an allergy-free zone, including but not limited to; steam/dry cleaning all carpeting, area rugs, drapes, bedding, and linens in the entire condominium. We reserve the right to request that the pet be boarded immediately, or the rental contract will be terminated without refund.

DAMAGE
You must notify Rentals In Vail of any damage to the unit during your occupancy. The $75 damage insurance covers up to $1500 in accidental damage. Accidental damage that exceeds the $1500 amount, must be paid by the tenant. If the credit card listed is declined or was never provided, you agree to provide Rentals In Vail with an immediate alternate form of payment.

HOUSEKEEPING
The housekeeping charge is for checkout clean. Daily touch-ups can be added as well as mid-stay cleans. Daily touch-up cleans include making beds, removing trash, and light cleaning up. Mid-stay clean will include changing sheets, towels, and clean-up.

ADDITIONAL PERSON CHARGES
Each property has a maximum occupancy. Exceeding this may result in minimum additional charges of $250 per day charged to the credit card on file or eviction of some, or all, of the party.

INTERNET / TV SERVICE
Properties use one or a combination of the following vendors for Internet and/or television services; Comcast, Century Link, Direct TV, or Dish Network. As these are 3rd party vendors, not part of Rentals In Vail, we can make no guarantee that they will be working all the time especially given the mountain conditions. We make every effort to do what we can to make sure they are functioning. If there is an issue, you can contact our office during normal business hours, however, this is NOT AN EMERGENCY situation. Additionally, no refunds for the stay will be given due to one or more of these not working. If there is a technical issue with your personal equipment (computers, phones, iPad, etc.), Rentals In Vail can dispatch a technician at the cost to the renter in full billed to the credit card but does not provide technical support for devices that are not part of the unit.

RISK AND LIABILITY
There are risks associated with the use of any property which may include but are not limited to risks of injury to person or property, or death especially in a high-altitude location as this one with severe climates. Call Rentals In Vail immediately if there is any matter about which you are uncertain or which you believe may present an unreasonable risk to you. Given the extreme winter conditions, risks around the properties may include; wet, slippery, or icy conditions both inside and out; falling snow or ice; being in proximity of, or use of, a swimming pool, bathtub, or hot tub including without limitation risks of, drowning, heart attack, stroke or reactions to pool or cleaning chemicals; allergic or other reaction to cleaning or “freshening” products; allergic or other reaction to man-made and synthetic materials; actions of third parties not under the control of the property manager or unit owner; theft of, or damage to, personal property; electric shock or another injury in the use, or misuse, of any electric appliance or mechanical device; risk of injury in the use of garbage disposals, trash compactors, steam showers, saunas, and other similar appliances. Renter and all persons in the rental group will assume all risk and liability. Renter agrees to the foregoing and waives all rights to claim damages.

CANCELLATION AND REFUND POLICIES
30% of the total rental is non-refundable upon booking.
Reservations canceled less than 30 days prior to arrival will be charged in full of the total and are 100% non-refundable.
We are unable to re-fund or pro-rate based on any issues or delays including but not limited to weather or health, however, we do offer Travelers Insurance.

DEPOSIT POLICIES
30% of the total rental cost is due at the time of booking. The balance of the total rental cost is due 30 days prior to arrival. Total rental costs are due in full, within 30 days of arrival.

Platform Notice

This site is operated by Rentals in Vail on the Wander platform. Wander, Inc. publishes its own platform terms, privacy practices, booking rules, and other policies governing the technology that powers this site. You can review them at wander.com/legal.